FREQUENTLY ASKED QUESTIONS

Walk-ins are always welcome during our business hours (Monday through Friday, 9 AM to 5 PM). For larger jobs like full paint work or collision repair, we recommend calling ahead at (901) 281-6398 so we can give you an accurate timeline and make sure we have space reserved for your vehicle.

JJ's Paint & Body Works was founded by Jeremy Brazell on May 15, 2017. We've been proudly serving the Memphis community for over 8 years. Our longevity speaks to the quality of our work and the trust our customers place in us.

We're located at 2029 Covington Pike, Suite B, Memphis, TN 38128. Our hours are Monday through Friday, 9:00 AM to 5:00 PM. We're closed on weekends, but you can always leave a message or submit a form through our website and we'll get back to you the next business day.

Yes. We stand behind every repair and paint job we do. If any issue arises from work we performed, we'll make it right. Specific warranty terms vary by the type of service, so ask us about the details when you get your estimate. Our goal is for you to drive away confident that the work will last.

Absolutely. We work with all major insurance providers to make the claims process as smooth as possible. We can help you navigate the paperwork, communicate with your adjuster, and ensure your vehicle is restored to its pre-accident condition. You always have the right to choose your own repair shop, regardless of what your insurance company may suggest.

The timeline depends on the extent of the damage. Minor repairs like dent removal or bumper replacement can often be done in 2-3 days. More extensive collision repair involving structural work, parts ordering, and full painting may take 1-3 weeks. We'll give you an honest estimate upfront and keep you updated throughout the process.

Yes. We handle everything from small dings and parking lot dents to significant collision damage requiring structural repair and full panel replacement. No job is too small or too big for our team.

Safety is our top priority. Every collision repair we perform restores the vehicle's structural integrity to factory specifications. We inspect all safety-related components during the repair process. Your vehicle will be as safe as it was before the accident when it leaves our shop.

Paint job pricing varies based on the vehicle size, the condition of the existing paint, the type of paint and finish you want, and the amount of prep work required. Rather than guessing, we provide free, no-obligation estimates so you get an accurate price for your specific situation. Call us at (901) 281-6398 or stop by for a quote.

Yes. We use precision color matching technology to identify and mix the exact paint formula for your vehicle. This ensures that repaired or repainted panels blend seamlessly with the rest of your car. You won't be able to tell which panel was worked on.

Paint correction is a process that removes surface-level defects from your vehicle's clear coat. This includes swirl marks, light scratches, water spots, oxidation, and other imperfections that dull your paint. If your car's finish looks hazy or lacks the deep gloss it once had, paint correction can bring it back to life without a full repaint. It's more affordable than a new paint job and the results are dramatic.

A quality paint job, properly maintained, can last 10-15 years or more. The key factors are the quality of materials used, proper prep work, and your care after the job is done. We recommend regular washing, avoiding harsh chemicals, and parking in shade when possible. We use high-quality paint products to ensure long-lasting results.

We offer both new and used auto body parts, depending on your preference and budget. We'll always let you know what options are available and help you make the best decision for your situation. Both options are professionally installed with the same attention to quality and fit.

We sell and install a variety of auto accessories, from cosmetic upgrades like spoilers, body kits, and trim pieces to functional additions. If you have something specific in mind, give us a call and we can let you know if we can source and install it for you.

In many cases, yes. We're happy to discuss installing customer-supplied parts. Just keep in mind that warranty coverage may differ for parts we didn't source. Bring the parts in or call ahead so we can verify compatibility and give you an installation quote.

Yes. We provide free, no-obligation estimates for all services. You can walk in during business hours, call us at (901) 281-6398, or submit a request through the contact form on our website. We believe in transparent pricing with no surprises.

We accept cash, checks, and major credit/debit cards. For insurance-covered repairs, we work directly with your insurance provider for billing. If you have questions about payment options for a specific job, just ask when you get your estimate.

We do our best to provide accurate estimates upfront. Occasionally, additional damage may be discovered once we begin disassembly (this is common with collision repair). If that happens, we'll contact you immediately to discuss the additional work and cost before proceeding. You'll never be surprised by a bill.